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Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Conduct thorough research and data analysis to identify business trends, opportunities, and areas for improvement.
• Translate business needs into functional specifications and user stories for development teams.
• Assist in the design and implementation of business processes and workflows.
• Work closely with cross-functional teams to ensure alignment between business objectives and technical solutions.
• Prepare comprehensive reports, presentations, and documentation to communicate findings and recommendations to stakeholders.
• Participate in project planning, estimation, and monitoring of project progress.
• Provide support in user acceptance testing and facilitate user training sessions when necessary.

Requirements:

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• Minimum of 0-2 years of professional experience as a Business Analyst or in a similar role.
• Strong analytical skills with the ability to interpret data and draw meaningful insights.
• Proficiency in Microsoft Office suite, especially Excel, PowerPoint, and Visio.
• Excellent communication and interpersonal skills to effectively interact with diverse teams and stakeholders.
• Detail-oriented with strong organizational and time management abilities.
• Knowledge of business analysis methodologies, tools, and techniques.
• Ability to adapt to changing priorities and work independently or collaboratively in a team environment.

Preferred Skills:

• Experience with business intelligence tools (Tableau, Power BI, etc.).
• Familiarity with Agile or Scrum methodologies.
• Understanding of process modeling and workflow diagrams.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Roles and Responsibilities:

1. Recruitment & Talent Acquisition
   • Identify hiring needs and create job descriptions.
   • Source candidates through job portals, LinkedIn, employee referrals, and recruitment agencies.
   • Conduct initial screenings and coordinate interviews with hiring managers.
   • Develop strategies to attract candidates for multiple positions simultaneously.
   • Negotiate salary and issue offer letters.
2. Employee Onboarding & Documentation
   • Ensure smooth onboarding by collecting and verifying employee documents.
   • Maintain employee records and update the HR database in Excel.
3. Attendance & Leave Management
   • Maintain and track employee attendance and leave records in Excel.
   • Process requests for leave, comp-offs, and shift adjustments.
   • Generate monthly attendance reports.
4. Performance Management
   • Assist in setting KPIs and KRAs for employees.
   • Conduct employee reviews and appraisals.
5. Employee Engagement & Retention
   • Plan engagement activities to improve employee morale.
   • Address employee concerns and improve retention strategies.
6. HR Compliance & Policies
   • Ensure company policies comply with labor laws.
   • Maintain compliance records and update HR policies as needed.
   • Draft and update HR policies (attendance, leave, work hours, code of conduct, etc.).

Educational Requirements :

Bachelor’s Degree (Mandatory) – Preferably in Human Resources, Business Administration, Psychology, or a related field.

Certifications (Optional but Beneficial) – HR-related certifications like:

• SHRM (Society for Human Resource Management)
• PHR (Professional in Human Resources)
• HR Analytics (Excel & Data-Driven HR)

Overview:

A highly driven and detail-oriented Associate Project Manager with 3.5 to 4 years of experience leading digital transformation and automation projects across cross-functional teams. Skilled in end-to-end project execution, RFP management, process design, and stakeholder coordination. Proficient in handling complex business requirements and translating them into scalable solutions.

Experienced in managing timelines, budgets, and team performance while maintaining strong client relationships and ensuring delivery of high-impact outcomes. Adept at working in Agile and hybrid environments, promoting process improvements through Lean and Six Sigma principles, and driving collaboration between business, technical, and QA teams. Brings a customer-focused mindset with a proven ability to manage operational delivery, people, and project metrics.

Core Responsibilities:

• Lead and support end-to-end delivery of digital transformation and automation projects, ensuring timely execution, within budget and scope, and aligned with organizational goals.
• Use project management tools like JIRA, Agile, or MS Project to track tasks, milestones, risks, and resources.
• Conduct process mapping (As-Is and To-Be) and identify opportunities for automation or redesign.
• Prepare Functional Design Documents (FDD) and Solution Design Documents (SDD) aligned with business requirements.
• Apply Lean and Six Sigma principles to streamline processes and enhance efficiency.
• Lead the preparation and submission of RFPs including solution approach, timelines, resource planning, and cost estimations.
• Collaborate with technical, pre-sales, and business teams to ensure RFP responses are technically sound and commercially competitive.
• Participate in client discussions, clarifications, and proposal negotiations as required.
• Work with developers and architects to design and implement automation.
• Oversee infrastructure setup and integrations to support scalable deployment.
• Act as the communication link between clients, internal teams (design, development, QA), and leadership.
• Manage stakeholder expectations, resolve conflicts, and maintain alignment across business functions.
• Deliver progress updates, risk reports, and key decisions to all relevant stakeholders.
• Manage project team activities, delegate responsibilities, and guide them through project stages.
• Foster innovation, collaboration, and accountability within the team.
• Lead cross-functional teams in Agile or hybrid environments to achieve project objectives.
• Manage operational delivery by introducing digital tools and process improvements.
• Drive and support organizational change initiatives to maximize adoption and minimize resistance.
• Monitor post-deployment outcomes to ensure business impact and user satisfaction.
• Define and monitor project KPIs, OKRs, and milestone metrics.
• Ensure alignment with broader organizational goals and continuous improvement.
• Focus on delivering real, measurable value to clients through tailored solutions.
• Regularly collect and act on client feedback to improve services and outcomes.
• Build strong client relationships that promote trust and long-term engagement.

Educational Background: :

• Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.

Required Skills:

• Strong understanding of project lifecycle, documentation, and delivery models (Agile/Scrum/Waterfall).
• Experience handling RFPs and contributing to proposal documentation.
• Exposure to project budgeting, cost tracking, and scheduling tools.
• Excellent communication and interpersonal skills; ability to influence stakeholders at multiple levels.
• Proven team leadership experience with a focus on collaboration and productivity.
• Familiarity with tools such as JIRA, Agile, MS Excel, or project scheduling software.
• Ability to manage dependencies, anticipate bottlenecks, and resolve conflicts.

Responsibilities:

• Develop and execute digital marketing strategies to promote IT and software products/services.
• Plan and implement online marketing campaigns across various platforms, including social media, email, and search engines.
• Create engaging and compelling content for digital channels, including website, blogs, social media, and newsletters.
• Conduct market research and analyze data to identify trends, target audiences, and optimize marketing campaigns.
• Collaborate with the marketing team to develop branding initiatives and promotional activities.
• Monitor and evaluate the performance of digital marketing campaigns using analytics tools and adjust strategies as needed to maximize results.
• Stay updated with industry trends, tools, and best practices in digital marketing to ensure competitiveness.
• Manage and maintain the company's online presence, ensuring brand consistency and high-quality content.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Minimum of 0-2 years of experience in digital marketing within the IT and software development industry.
• Proven track record in creating and implementing successful digital marketing campaigns.
• Strong understanding of digital marketing channels, including SEO, SEM, social media, email marketing, and content marketing
• Proficiency in digital marketing tools and analytics platforms (Google Analytics, SEO tools, social media management tools, etc.).
• Excellent written and verbal communication skills with the ability to create engaging content.
• Creative thinking and analytical skills with a data-driven approach to decision-making.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.

Preferred Skills:

• Familiarity with software development concepts and technologies.
• Experience in B2B marketing or selling IT solutions/services.
• Certifications in digital marketing (e.g., Google Analytics, Google Ads, HubSpot) are a plus.

Responsibilities:

1. User Research & Analysis
• Conduct user research through surveys, interviews, and usability testing to understand user needs, behaviors, and pain points.
• Analyze feedback and user data to create personas, user journeys, and experience maps.
2. Wireframing & Prototyping
• Design wireframes, mockups, and prototypes using tools like Figma, Adobe XD, or Sketch.
• Iterate based on feedback from stakeholders and usability testing sessions.
3. UI Design & Visual Communication
• Develop visually appealing and consistent UI elements in line with brand guidelines.
• Create responsive design layouts for web and mobile platforms.
4. Interaction Design
• Define interaction models, task flows, and UI animations to enhance the user journey.
• Ensure accessibility and usability standards are met.
5. Collaboration with Development Team
• Work closely with frontend developers to implement designs and resolve UI/UX issues during development.
• Provide design assets, specs, and support for development and QA phases.
6. Design System & Guidelines
• Maintain and contribute to design systems and style guides to ensure consistency across products.
• Update UI kits and component libraries as needed.
7. Performance Optimization & Feedback Integration
• Use analytics tools to monitor user behavior and continuously improve design based on performance metrics.
• Incorporate feedback from clients, users, and stakeholders into ongoing design improvements.
8. Project & Time Management
• Manage multiple design tasks efficiently while meeting deadlines and maintaining high quality.
• Participate in agile development processes, including standups and sprint reviews.